Customer Testimonials

We have been clients of Browns Insurance since our business began in 2008. Our agent Janice has always provided prompt and professional service, even taking the initiative to find us better rates from other providers before our premium renewals are due! We have recommended Browns to fellow business owners and will continue to do so.

I have had my insurance with Browns Insurance Agency for over 14 years now. They have always provided exceptional service, especially Robyn May. I have my personal and commercial insurance at this agency. Thank you for all of your help

I have been working with Browns insurance since my days at Compton Village HOA in Centreville, VA 1998 thru 2008. I then took a job managing Montclair POA in 2008. I went from managing 550 homes to nearly 4,000 homes. I dealt with Robyn May for all coverage in Compton Village and was always pleased with her service. She was always very down to earth when discussing the policies and very knowledgeable about the different coverage. I remember her explaining D&O coverage to me and understanding what to look for if going out for bid. She made an impression on me in my experience managing communities at that time, and for that I am grateful.

Eric Young approached me and the Montclair Board in 2009 and presented an insurance package that would save the community approx. $100,000 in insurance expense. The Board was ecstatic about the savings and we have been using Browns Insurance ever since. Eric really did his homework in finding the coverage the community needed for an excellent price.

This past summer, Jeff Brown worked around the clock researching and obtaining Workers Comp. coverage for Montclair under an agreement the community wanted to sign with the Prince William County Police Dept. in order to use off-duty police officers. Jeff went above and beyond in working with Montclair to find coverage. This year, Jeff and Eric were able to find armed guard workers comp. coverage under Philadelphia which includes umbrella coverage.

You have a great group of agents working there. Great job Browns Insurance Agency!

I have been a client of Browns Insurance for 11 years and have been completely satisfied in every way with their services. I have never had one disappointment or complaint in all 11 years. I own a Preschool where insurance expenses can be overwhelming, but I have worked directly with Robyn May and she has always managed to get the lowest rates available for me and seems to take into consideration my financial needs and concerns on as if it were her own business. Robyn stands above any service representative I have ever worked with in every industry. If I could hire her to run my business I would! But I know Mike Brown would never let her go. She has been on top of my business needs from day 1 and has never let me down. I would recommend Browns Insurance for all your insurance needs, personal and professional. It is rare to find a company that you are happy to stay with for 11 years and I will stay with Browns the next 11 without a second thought.

This letter is to let everyone
at Brown's Insurance Agency know how much we appreciate one of your employees, Janice Scarborough. Janice has been our account representative for about as long as we have had insurance with Brown's, well over ten years. We feel that she does just that, represent our best interests pertaining to our company's insurance needs. Janice always goes out of her way to educate us regarding our options of coverage, cost factors and client's insurance requirements.

Over the years, when the inevitable claim or two has occurred, Janice has been the first in line, interacting between ourselves and the various insurance companies, and for that , we are grateful. She has worked with us extensively in keeping our young pool of drivers with rather shoddy DMV records gainfully insured, and for that we are especially grateful.

Through countless issuing and re-issuing of Certificates of Insurance, Janice never loses her patience.

Having been in business almost thirty years, I know the basics of our insurance program pretty well, and I feel that our insurance interests are well served by Brown's Insurance Agency, and particularly by our commercial lines representative, Janice Scarborough.

We want you to know you have an exceptional employee, Robyn May, on your staff. Her calm, patient manner is a great help to us when our demanding schedules require immediate information. Her knowledge of the Insurance Industry and her remarkable problem-solving abilities are rare indeed. If the quality of a firms employees is an indication of future success, then Browns Insurance has a very bright future ahead.

We have thoroughly enjoyed our relationship with your company, especially because your customer service from your employees has been so helpful.

Robyn May recently helped me to obtain workmans comp and general liability insurance. Robyn was very helpful and pleasant to work with.I would recommend Browns Insurance and particularly Robyn to any of my friends and associates.

Miss Robyn, Well what can I say Browns Insurance and Real Business Solutions LLC have been doing business for about 10 years and I am very happy with the service. Miss Robyn keeps me inline and is always looking out for my best interest. She takes the time to call and remind me of things (and then take the step above and calls me again because she knows I forgot. She is the greatest. When other businesses ask me what insurance company use, I proudly tell them Browns Insurance and ask for Robyn.

Janice S. provides our company with the best service. I can email her with a questions or requesting information, and I get a responds back immediately. We deal with other companies and Janice is the best Agent by far! She is kind and caring and makes us feel like we matter instead of just another client. Thanks Janice for taking such good care of us.